Warranty Policy
EBS offers a 2-year minimum warranty on all products, according to EU regulations.
An extended warranty may occur in some countries where the regulations require it. Check with the EBS dealer and government in your country for details about the consumer laws in your area.
A limited 5-year extended warranty applies to the cabinets in the speaker cabinet series ProLine and NeoLine. The extended warranty only covers the failure of the cabinet and not the electronics or speakers it is equipped with.
For more details regarding customer rights for EU citizens, visit:
https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm
If you have any further questions regarding the warranty or anything else, please contact us.
Service parts
We’re continuously expanding our selection of spare parts to support both recent and legacy EBS products. Whether you’re maintaining a modern setup or restoring a classic unit, our webshop offers a growing inventory of genuine EBS components designed to keep your gear performing at its best.
From knobs and switches to circuit boards and enclosures, we stock a variety of parts to meet the needs of musicians, technicians, and enthusiasts alike. All items are carefully selected to ensure compatibility and quality, backed by our commitment to long-term product support.
Browse our collection today at ebssweden.myshopify.com and find the parts you need to extend the life of your EBS equipment.
Technical Support
If you have questions or need assistance with your EBS product, we recommend contacting your local retailer first for support and repairs. They are equipped to provide quick and knowledgeable service. You can find your nearest retailer in the Buy EBS section of our website.
If you’re unable to resolve the issue through your retailer, feel free to contact us directly — we’re always here to help.
Software Downloads
Looking for software updates or drivers? Visit our official downloads page at ebssweden.com/software-downloads to get the latest tools and updates for your EBS products.
Rent EBS Gear
Visit our Where to Buy section and check the Backline Rentals tab to find EBS rental gear available worldwide.